Your privacy is important to us at WalnutWhiz Appliance Repair. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services. By accessing our website or contacting us through our call request form, you agree to the practices described in this policy.

Information We Collect

When you contact us through our website or by phone, we collect personal information such as your name, phone number, email address, and any other details you provide in order to respond to your service requests. We do not process credit card transactions or collect financial information through our website.

We may also collect non-personal browsing data through the use of cookies or web beacons to enhance your user experience. This information is used to analyze website traffic and improve our service offerings.

How We Use Your Information

Your information is used primarily to facilitate and respond to your appliance repair requests. By submitting your information, you allow us and our trusted partners to contact you via phone, email, or text for service-related purposes. We may also use your information for internal analysis and to improve our services.

Information Sharing

We share your information with trusted partners who assist us in providing operational and service needs. These partners are bound by confidentiality obligations and are prohibited from using your information for other purposes. We do not sell or rent your personal information to third parties for their own marketing purposes without your explicit consent.

Legal Terms

By using our website or services, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. In the event of a dispute, you agree that the maximum compensation for any claims will be limited to $100. Additionally, you agree to bear your own legal fees and expenses.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet can be guaranteed to be fully secure; therefore, we cannot ensure the security of any information you transmit to us.

Consent and Changes to the Privacy Policy

By using our website and services, you consent to our Privacy Policy. We may update this policy from time to time, and any changes will be posted on this page. We encourage you to review our Privacy Policy periodically for any updates or changes.

Opt-Out

If you wish to opt-out of receiving communications from us or if you have any questions about this Privacy Policy, please contact us at (323) 285-4671.